Contact Us
Welcome to our customer support centre. We are committed to providing prompt assistance to all players across India. Our dedicated team handles account inquiries, payment issues, technical problems, and responsible gaming concerns. Please reach out through your preferred communication channel. We maintain strict confidentiality and comply with Indian gaming regulations. All customer data is protected under applicable privacy laws. Response times vary by channel and urgency level.
Direct Communication Channels
| Contact Method | Details | Availability |
|---|---|---|
| Email Support | [email protected] | 24/7 |
| Telephone | +91-120-4520-999 | 9 AM – 11 PM IST |
| Live Chat | Available on platform | 24/7 |
Support Categories and Response Protocol
- Account verification and KYC documentation – 2-4 hours
- Withdrawal requests and payment processing – 24-48 hours
- Technical issues and gameplay problems – 1-2 hours
- Responsible gaming and self-exclusion requests – Immediate
- Complaint escalation and regulatory matters – 3-5 business days
- Bonus and promotional inquiries – 2-6 hours